How to fix Chrome extension not appearing on AliExpress or CJDropshipping

Modified on Mon, 3 Oct, 2022 at 11:41 AM

Hi.  Please Perform the following steps to resolve your Chrome Extension Issue.


First make sure you are following the direction in this blog article on how to use the extension.


1. Ensure you are at the latest version of the Chrome Browser. Put the following in the Chrome URL Address bar to find out current version
      - chrome://settings/help

<-- Reload Page and see if issue is resolved, if issue not resolved, continue -->

2. Clear you chrome cache.  You just need to select "Cached images and files", don't need to select cookies or other site data


<-- Reload Page and see if issue is resolved, if issue not resolved, continue -->

3. Remove the chrome extension from your browser and then re-install it by going here

<-- Reload Page and see if issue is resolved, if issue not resolved, continue -->

4. In your chrome browser URL box enter: chrome://extensions/
 
This will take you to the extensions list loaded on your browser.  Please disable all extensions (except Sell The Trend) by toggling  them off and try to order product again.  You can turn them back on once you give this a try.   Since Other extensions could  interfere with the operation of our extension this will help us isolate where the issue might be.

<-- Reload Page and see if issue is resolved -->

Let us know if any of the step resolve your issue.

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